The B2B Store allows you to add freight (shipping) charges to customer orders during checkout. You can configure flexible freight rates based on customer location, order value, and the Sell Price Tier assigned to each customer in Unleashed. This ensures you can accurately recover shipping costs while providing competitive rates to your customers.

The freight system operates on two key components:

When customers check out, the system automatically identifies their shipping zone based on their delivery country and applies the appropriate freight charges according to your configured rates.

Before enabling freight charges, you must:

To manage Shipping Zones in your B2B Store's freight settings:

Shipping zones group countries that share the same shipping rates. This simplifies your freight management by allowing you to apply one rate configuration to multiple countries.

Example: If shipping costs are identical for Australia and New Zealand, create a single zone containing both countries rather than managing them separately.

The selected countries will now display under your zone name.

If you ship to additional countries beyond your primary zones:

This automatically assigns all unassigned countries to this zone.

Each shipping zone can have up to two types of rates:

The B2B Store's freight settings allow you to set different flat rates for each Sell Price Tier defined in Unleashed:

Example Configuration:

This rule allows you to offer different freight rates, such as free shipping, based on the B2B Order's total order value, excluding tax and freight:

Example – Free Shipping Over 500:

For each Price Tier, set:

This means orders over $500 receive free shipping, while orders under $500 pay the flat rate, based on the customer's currency.

You can use both flat rate and order value rules simultaneously for flexible freight charging.

You charge a flat rate of $60 for Large Company customers, but orders over $2,000 require additional freight due to volume.
​Configuration:

Result: Orders under $2,000 pay $60; orders over $2,000 pay $120.

If certain Price Tiers should always pay the flat rate regardless of order value, toggle the Freight Over Order Value rule OFF for those specific tiers. Only the flat rate will apply to those customers.

To provide free shipping for specific customers or order values:

To start charging freight on your B2B Orders, after configuring all zones and rates in your store's settings:

Freight charges will now be calculated and displayed during customer checkout.

To apply tax to freight:

For more details on managing your account and customer's default tax rates, see Taxes.

Completed orders display freight as a "Charge" line item in the customer's order history on the B2B Store.

When orders are imported to Unleashed from the B2B Store, freight appears as a charge line on the sales order, ensuring accurate record-keeping and invoicing.

If you don't deliver on certain weekdays, block out those days so that customers can only select delivery when you're available.

Blocked days become unavailable for selection in the "Required Date" field during checkout.

To block out delivery days for speciofic dates or periods, such as for holidays or special closures:

Selected dates become unavailable in the customer's "Required Date" field.

Scenario: You charge $10 for all domestic orders, $25 for international orders.

Setup:

Scenario: Charge $15 shipping normally, but free shipping for orders over $300.

Setup:

Scenario: Different shipping rates for different customer sizes.

Setup:

Check the country count at the bottom of the Freight Settings page. If it shows uncovered countries and you want to service those areas, create additional zones or add them to your "Rest of World" zone.

Before going live:

Regularly review your freight configurations to ensure they remain competitive and cover your actual shipping costs. Adjust rates as carrier costs change.