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Fix Doc Designer changes that don't appear on documents

Find out why template changes aren't showing when you print, or why you can't edit a template.

Written by Heather Worthington

If your Doc Designer changes aren't showing on a printed or emailed document, the cause is usually one of the three below.


You haven't published the template

Changes only appear on documents after you publish the template.

  1. Open the template in Doc Designer.

  2. Click Save Now, then click Publish.

  3. Open a document that uses the template, then click Print to check the changes appear.

The document uses a different template

A document uses the template selected on that document. Changing a template doesn't change the template chosen on existing documents. See Choose which Doc Designer template a document uses.

You can't edit the template you want to change

Unleashed's default templates can't be copied or edited. If your document looks different from the template you see in Doc Designer, it may be using a default internal template. To customise it, create a new template in Doc Designer and make your changes there. You can also duplicate a Classic or Formal template.

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