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Get started with the SBD Integration Hub

How to grant a user Administrator access to the SBD Integration Hub and install your first integration through Access Evo.

Written by Heather

⚠️ Important: The SBD Integration Hub and its integrations are in beta from July 2026 and are only available to a select group of customers. If you are in the beta programme and have feedback or encounter any issues, email the team at [email protected].

If you are not in the beta programme, the SBD Integration Hub will be available upon general release in the coming months.

What is the SBD Integration Hub?

The SBD Integration Hub is a centralised platform within the Access Evo's suite that connects Unleashed to third-party channels and services. It lets you install, configure, and manage integrations from a single location, without needing separate tools or developer support.

Why use the SBD Integration Hub?

  • Centralised management: View and control all your integrations from one place inside the Access Evo platform.

  • Quick setup: Install integrations directly from the hub with a guided configuration process.

  • Expandable: New integrations appear in the hub as they become available, ready to install when you need them.


Prerequisites

Before you start, ensure the following are in place:

  • You have an active Unleashed account, with permission to manage members in your Access Evo organisation.

  • The user who will administer integrations has an active Access Evo login.


Grant access to the Integration Hub

Before a user can access Access Evo's Integration Hub, they must be assigned the Administrator role for SBD Integration Hub product. You do this from the Members area.

  1. In Access Evo, click on the Members icon next to your username.

  2. Locate the user you want to grant access to.

  3. Click the vertical three-dot icon next to their name and select Manage roles.

  4. In the Manage roles window, under Products, find SBD Integration Hub.

  5. Select Administrator from the dropdown, then click Save Changes.

The user now has Administrator access to the Integration Hub.


Install an integration

Once access has been granted, open the hub to begin installing integrations.

Step 1: Open the Integration Hub

  1. In Access Evo, Click Access Button in the top left of the screen.

  2. Click Products from the left navigation.

  3. Click the Integration Hub tile.

Step 2: Install an integration

Inside the Integration Hub, you can see two sections: Installed integrations and Available integrations.

  1. Find the integration you want to install under Available integrations.

  2. Click Install next to the integration name.

  3. Follow the on-screen setup steps to complete the configuration.

⚠️ Important: Some integrations require credentials or account details from the third-party platform. Have these ready before you start.

🤓 Tip: Integrations that are not yet live show a 'Coming Soon' label in place of an Install button.


Manage your integrations

Integrations you have already set up appear under Installed integrations. Click Manage next to any installed integration to view its settings, update its configuration, or disconnect it.

Each integration has its own specific limitations. Refer to the help article for the relevant integration for full details.

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